Privacy Policy

Effective Date: 8/10/2024

At Lakes Fly Fishing Guide, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, email address, phone number, and postal address.

Booking Information: Details provided when booking guided fishing tours.

Payment Information: Payment details used for processing transactions (collected through secure third-party services).

Website Usage Information: Information about how you interact with our website (e.g., IP address, browser type, referring pages, and navigation paths).

2. How We Use Your Information

We use your personal information for the following purposes:

To provide you with the services you have requested, including guided fishing tours.
To process payments and manage bookings.
To communicate with you regarding your bookings or inquiries.
To improve our website and services.
To send you marketing and promotional materials (if you have opted in).

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

When required by law.
To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request the correction of any inaccurate information.
Request the deletion of your personal data (where legally permitted).
Object to the processing of your personal data.
Withdraw consent at any time (if processing is based on consent).

To exercise your rights, please contact us at del@lakesflyguide.co.uk.

6. Cookies

Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of the website.

7. Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Lakes Fly Guide

Email: del@lakesflyguide.co.uk

Phone: 07540924442